Online courses

Off-the-shelf and customisable compliance and career skills courses, expertly crafted for top e-learning and kept up-to-date with the latest legislation.

Work/Occupational Health and Safety for Managers

Building a safer workplace: understanding Work/Occupational Health and Safety laws and responsibilities

Compliance Incidents and Breaches for Non-Insurers

Help your staff develop the skills to recognise, respond to, and manage…

Creating a Child Safe Organisation Western Australia

Protecting children is a shared responsibility. Every team member in organisations working…

Creating a Child Safe Organisation Victoria

Protecting children is a shared responsibility. Every team member in organisations working…

Creating a Child Safe Organisation New South Wales

Protecting children is a shared responsibility. Every team member in organisations working…

Financial Services Representatives – Vulnerable Customers – Life Insurance

The life insurance industry, as part of the financial services industry, is…

Work/Occupational Health and Safety for Employees

Building a safer workplace: understanding Work/Occupational Health and Safety laws and responsibilities

Cyber Responsibility

In an increasingly digital world, cyber responsibility is essential to maintaining the…

Cyber Security Phishing

Equip your staff to protect your organisation from phishing threats by enabling…

Occupational Health and Safety for Employees

Ensure that everyone in your organisation, from employees to management, fully understands…

Work Health and Safety for Employees

Ensure that every employee fully understands their responsibilities under the Work Health…

Psychosocial Hazards for Employees

Learn how to identify, manage, and reduce psychosocial hazards in your workplace…

Victorian Privacy Principles

Ensure your staff fully understand the key principles that govern how personal…

Right to Disconnect for Managers

Equip participants with an understanding of the new law that promotes work-life…

Credit Contracts and Consumer Finance

Equip your staff with essential knowledge of the legislation governing consumer credit…

Spam Act

Ensure your staff fully understand the implications of sending unsolicited commercial electronic…

Discrimination Prevention for Employees

Ensure your staff recognise the types of behaviour that are considered discriminatory…

Anti-Bribery and Corruption

Ensure your staff understand the importance of anti-bribery and corruption compliance and…

Anti-Money Laundering and Counter-Terrorism Financing

Equip your team to identify and prevent money laundering and terrorism financing…

Anti-Competitive Conduct

Equip your team to identify and prevent anti-competitive conduct and the understand…

Appropriate Behaviour at Work Functions

Equip your team to ensure they behave appropriately at work functions and…

Asbestos and Silica Dust Safety – Employees

Ensure your staff maintain a safe working environment and comply with all…

Banking Code of Practice

Ensure your staff have a comprehensive understanding of the standards of practice…

Business Continuity Planning

Ensure resilience and operational continuity in your business and ensure your staff…

Chain of Responsibility

Provide your staff with a general understanding of legal obligations and responsibilities…

Code of Conduct

Learn the key principles that guide ethical behavior and professional conduct in…

Compliance Incidents and Breaches for Insurers

Ensure your staff understand how to identify, investigate and resolve actual or…

Conflicts of Interest

Ensure your staff understand how to identify and manage potential conflicts that…

Consumer Protection and Unfair Business Conduct

Ensure your staff understand the essential rights and protections afforded to consumers…

Contract Law

Gain a general understanding of contract law, including the principles that govern…

Commonwealth Prudential Standard 520 – Fit and Proper

Ensure your officers have a general understanding of the minimum requirements for…

Creating a Child Safe Organisation National

Ensuring the safety of children is a collective obligation. It is crucial…

Cultural Sensitivity

Ensure your staff have a deep understanding of cultural sensitivity to foster…

Cyber Security Awareness

Equip your staff with the knowledge to safeguard your organisation against digital…

Debt Collection

Gain the skills to manage debt collection processes effectively and professionally. Understand…

Diversity, Equity and Inclusion

Foster a workplace culture where everyone feels valued and included. Ensure your…

Driver Safety

Ensure your staff are equipped with the essential skills and best practices…

Drug and Alcohol Policy

Ensure your staff understands their obligation to be fit and capable of…

Environmental Compliance

Equip your team with the knowledge to follow environmental regulations and minimise…

Equal Employment Opportunity for Managers

Ensure your managers understand the harmful implications of discrimination, bullying and harassment…

Family and Domestic Violence

Understand the profound impact family and domestic violence can have on individuals…

Fatigue Management

Ensure your staff are equipped with essential strategies to effectively manage fatigue…

Fire Safety

Ensure your staff have the essential skills to prevent, respond to, and…

First Nations’ Australians – Cultural Recognition

Provide your staff with the knowledge to foster awareness and appreciation of…

Franchising Code of Conduct

Ensure your staff understand the essential rules and obligations under the Franchising…

Fraud Awareness

Ensure your staff understand what fraud is and how to recognise, prevent,…

Financial Services Representatives – Customer Service – Non Advice

Ensure your staff understand Australia's financial services regulations and clearly understand their…

Financial Services Representatives – Financial Advisors

Ensure your staff understand Australia's financial services regulations and clearly understand their…

Financial Services Representatives – Vulnerable Customers

Ensure your staff understand Australia's financial services regulations in relation to supporting…

General Evacuation and First Response Training

Ensure your staff understand the essential skills for responding to emergencies and…

General Insurance Code of Practice

Ensure your staff understand their obligations under the General Insurance Code of…

Greenwashing

Ensure your staff understand how to avoid greenwashing by accurately and honestly…

How to ask R U OK?

Raise awareness with your employees about mental health issues and encourage them…

Insider Trading

Ensure your staff are fully aware of the prohibitions against insider trading…

Insurance Brokers Code of Practice

Ensure your staff understand the harmful implications of bullying and harassment in…

Integrity and Compliance

Ensure your staff understand how your organisation views integrity, honesty, ethics and…

Intellectual Property

Ensure your staff understand what types of intellectual property (IP) are legally…

Introduction to ESG (Environmental, Social, and Governance)

Ensure your staff understand the essential standards of ESG criteria and how…

Ladder Safety

Ensure your staff understand how to use ladders safely and reduce the…

Life Insurance Code of Practice

Ensure your staff understand their obligations under the Life Insurance Code of…

Local Government Act Victoria

Ensure Councillors and Council staff are aware of their obligations under the…

Manual Handling

Ensure your staff understand the essential techniques for safe manual handling to…

Mental Health Obligations for Managers

Ensure that your managers and leaders fully grasp their pivotal role in…

Modern Slavery

Enable your staff to understand the key issues surrounding modern slavery and…

National Consumer Credit Protection

Ensure your staff understand the key obligations under the National Consumer Credit…

Occupational Health and Safety for Managers

Ensure that everyone in your organisation, from employees to management, fully understands…

Payment Card Industry Data Security Standard (PCIDSS)

Ensure your staff understand the essential requirements for maintaining payment card security…

Privacy

Ensure your staff understand the key principles of data privacy and how…

Privacy Credit Reporting Code

Ensure your staff understand their obligations when dealing with credit-related information under…

Private Health Insurance Code of Conduct

Ensure your staff understand their obligations under the Private Health Insurance Code…

Psychosocial Hazards for Managers

Learn to identify, manage, and mitigate psychosocial hazards in the workplace to…

Racial Discrimination

Ensure your staff understand the harmful implications of bullying and harassment in…

Records Management

Ensure your staff understand how to administer records and documented information throughout…

Resilience and Mental Health

Ensure that your employees are equipped with the tools and knowledge to…

Respect@Work for Employees

Ensure your staff clearly understand what constitutes sexual and gender-based harassment in…

Respect@Work: Positive Duty Guidelines for Leaders

Ensure your managers clearly understand what their obligations are around the positive…

Respect@Work: Preventing Sexual Harassment for Leaders

Empower leaders with invaluable insights and practical knowledge to tackle the widespread…

Regulatory Guide 38 – The hawking prohibitions

Equip participants with the knowledge to comply with anti-hawking regulations, empowering consumers…

RG 78 – Breach Reporting by AFS Licensees and Credit Licensees

Equip participants with the knowledge to comply with breach reporting guidelines and…

RG 234 – Advertising Financial Products and Services (including credit): Good Practice Guidance

Equip participants with the knowledge to comply with advertising guidelines for financial…

Regulatory Guide 271 – Complaint Handling and Dispute Resolution

Ensure your team understand how financial services firms must deal with complaints…

RG 274 – Product Design and Distribution Obligations

Equip participants with the knowledge to comply with product design and distribution…

Risk Management Awareness

Ensure your staff understand the importance of risk management in their daily…

Sanctions

Ensure your staff understand their obligations in relation to economic sanctions that…

Social Media in the Workplace

Ensure your staff understand the importance of responsible social media use, and…

Unconscious Bias Awareness

Ensure your staff recognise how unconscious bias can contribute to discrimination and…

Victorian Charter of Human Rights and Responsibilities

Ensure your staff understand the Victorian Charter of Human Rights and Responsibilities…

Whistleblowing – Reporting, Rights and Protections

Ensure your feel confident and protected in reporting unethical behaviour and understand…

Whistleblowing – Training for Eligible Recipients

Ensure the staff in your workplace who are eligible to receive disclosures…

Work Health and Safety for Managers

Ensure that everyone in your organisation, from employees to management, fully understands…

Working from Home – Checklist

Ensure your staff who work from home or remotely understand the importance…

Working from Home – Compliance

Ensure your staff who work from home or remotely understand the risks…

Working from Home – Cyber Security

Ensure your staff who work from home or remotely understand the risks…

Workplace Violence and Aggression in a Retail Environment

equips learners with a comprehensive understanding of what constitutes workplace violence and…

Anti-Bullying and Anti-Harassment for Employees

Ensure your staff understand the harmful implications of bullying and harassment in…

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