Privacy Credit Reporting Code

Ensure your staff understand their obligations when dealing with credit-related information under the Australian credit reporting system.

Course Details

Regulation/Law

Australia: Privacy Act 1988 and more

Ideal for

All employees, contractors, and volunteers

Region

Australia

Course Format

Structured Learning option

Duration

Between 30 - 40 minutes

Organisations that deal with credit-related information have certain obligations under the Australian credit reporting system. Numerous laws govern how personal information for consumer credit reporting is handled.

Staff must be able to identify what information can be handled as ‘credit-related’ information.

Course Overview

About this online course

Our Privacy Credit Reporting Code Training Course equips learners with a clear understanding of their obligations under relevant legislation and regulations. The course covers how to appropriately use and disclose credit-related information, as well as the proper procedures for handling access requests, complaints, and disputes. Through interactive scenarios and practical guidance, this course ensures participants are well-prepared to navigate the complexities of credit reporting, fostering compliance and safeguarding consumer rights.

Ideal for workplaces that are

If you’re a manager looking to train a group within your organisation, external suppliers or all staff, please fill in our enquiry form and let us know the size of your organisation. Our compliance experts will assist you.

Key takeaways for participants

  • Comprehensive coverage of the privacy credit reporting laws and obligations
  • Engaging and interactive animated modules for an optimal user experience
  • Multiple course formats to suit diverse learning needs
  • Legally up-to-date content to save you time and resources
  • Rigorous end-of-module testing to ensure thorough understanding of the law

Legislation covered

Australia: Privacy Act 1988, National Consumer Credit Protection Act 2009

Key modules

  • The Law
  • What is credit-related information?
  • Management of Credit-related Information
  • Use of Credit-related Information
  • Disclosure of Credit-related Information
  • Direct Marketing
  • Access
  • Record Keeping
  • Correction of Information
  • Complaints & Disputes

Learning outcomes

By the end of this course, participants will be able to understand:

  • what credit-related information can be collected and held;
  • how to use and disclose credit-related information;
  • what records should be kept;
  • how to handle access and correction requests; and
  • how to handle complaints and disputes

Duration and Format

Structured Learning

Ideal for first-time learners or those with little prior knowledge, covering the entire topic in 30-40 minutes. 

Accelerated Learning

Allows learners who understand the topic to proceed quickly through the course in 20-30 minutes.

MicroLearns

Short modules for time-poor learners, with each module lasting 5-10 minutes.

ShortBurst

Quick summaries of specific compliance areas, available in office-based and field-based formats, each lasting 5 minutes.

Delivery and Setup

SCORM

Our client services team can deliver our courses via SCORM file if you have a Learning Management System (LMS).

Compliance Platform

Alternatively, you can use our Compliance Platform to house any training material, track policy acceptance, administer surveys, and audits—all in one place. We can get you up and running within a few weeks. 

Related courses

Increase your compliance by bundling our related courses. This ensures you cover multiple topics and legislations for a holistic approach.

On the Safetrac

Why Choose Safetrac’s Compliance Courses 

Versatile Course Formats

Options include comprehensive compliance courses and short, bite-sized modules to meet diverse training needs. 

Engaging and Customisable Content

Our courses feature a variety of engaging and animated content, from videos to interactive modules, all of which can be customised based on your branding or designed with specific scenarios tailored to your business. 

Legally Up-to-Date

All content is regularly updated to reflect the latest legislation, ensuring your training remains compliant. 

Flexible Delivery Options

Available via SCORM or our Compliance Platform, with regular updates provided whenever legal changes occur. 

Exceptional Customer Service

Our local Client Services team ensures a smooth setup within a few weeks and offers ongoing support for all your learning and training needs.

Trusted by Leading Brands

Renowned companies like Uber, Chubb, and David Jones rely on our compliance training solutions.

Get started

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