Franchising Code of Conduct

Ensure your staff understand the essential rules and obligations under the Franchising Code of Conduct to ensure fair and compliant franchise operations.

Online course details

Delivery

SCORM files or hosted on our Platform

Course Format
  • Structured Learning (35-40 min)
Regulation/Law

Australia: Competition and Consumer Act 2010 (Cth) and more

Region

Australia

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About this online course

Our Franchising Code of Conduct training course offers a comprehensive introduction to the Code and the relevant legal frameworks. It explains who is required to comply with the Code and outlines the specific obligations placed on both franchisees and franchisors. Through interactive scenarios and examples, this course equips participants with the knowledge needed to navigate the complexities of franchising and ensure adherence to legal requirements.

Course Overview

Key modules

  • What is franchising?
  • The Franchising Code of Conduct
  • Who is not subject to the Code
  • Disclosure obligations
  • Key documents for potential franchisees
  • Seeking independent advice
  • Marketing fund statements
  • Changes to materially relevant facts
  • Franchise disclosure register
  • Exclusive dealing and the duty to act in good faith
  • Dispute resolution
  • Terminating a franchise agreement

Learning outcomes

By the end of this course, participants will be able to:

  • understand their obligations under the Franchising Code of Conduct; and
  • understand how to comply with certain competition and consumer laws which apply to the activities of franchisees and franchisors.

Legislation covered

Australia: Competition and Consumer Act 2010 (Cth), Franchising Code of Conduct

Course formats

Structured Learning

Ideal for first-time learners or those with little prior knowledge, covering the entire topic in 30-40 minutes. 

Accelerated Learning

Allows learners who understand the topic to proceed quickly through the course in 20-30 minutes.

MicroLearns

Short modules for time-poor learners, with each module lasting 5-10 minutes.

ShortBurst

Quick summaries of specific compliance areas, available in office-based and field-based formats, each lasting 5 minutes.

Delivery options

SCORM-compliant file

Our client services team can deliver our courses via SCORM file if you have a Learning Management System (LMS) or SCORM-compliant software.

SCORM-compliant file

Our client services team can deliver our courses via SCORM file if you have a Learning Management System (LMS) or SCORM-compliant software.

Ensure your staff understand the essential rules and obligations under the Franchising Code of Conduct to ensure fair and compliant franchise operations.

Understanding of franchising as a business model, focusing on the key roles and responsibilities of franchisees and franchisors is key to ensuring your team abides by the Franchising Code of Conduct (the Code).

The Code is a mandatory industry code under the Competition and Consumer Act 2010, which regulates the relationship between Australian franchisees and franchisors.

All participants in a franchise agreement are required to adhere to the Code, ensuring fair and compliant business practices.

Enquire about this course for your organisation

Book a free training needs analysis with one of our Compliance Experts to help you build out the ideal compliance training program.

Related courses

Increase your compliance by bundling our related courses. This ensures you cover multiple topics and legislations for a holistic approach.

Why Choose Safetrac’s Compliance Courses 

Versatile Course Formats

Options include comprehensive compliance courses and short, bite-sized modules to meet diverse training needs. 

Engaging and Customisable

Our courses provide engaging, customisable content, from videos to interactive modules, tailored to your business.

Legally Up-to-Date

All content is regularly updated to reflect the latest legislation, ensuring your training remains compliant.

Flexible Delivery Options

Available via SCORM or our Compliance Platform, with regular updates provided whenever legal changes occur.

Exceptional Customer Service

Our local Client Services team ensures a smooth setup within a few weeks and offers ongoing support for all your learning and training needs. 

Trusted by Leading Brands

Renowned companies like Uber, Chubb, and David Jones rely on our compliance training solutions.

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