Credit Contracts and Consumer Finance

Equip your staff with essential knowledge of the legislation governing consumer credit contracts, focusing on responsible lending practices and creditor disclosure requirements to ensure full compliance and promote ethical consumer finance.

Course Details

Regulation/Law

Credit Contracts and Consumer Finance Act 2003 (CCCFA)

Ideal for

All employees, contractors, and volunteers

Region

New Zealand

Course Format

Structured Learning and Accelerated Learning options

Duration

Depending on format, between 20 - 40 minutes

Ensure your staff understand their legal obligations under New Zealand’s Credit Contracts and Consumer Finance Act (CCCFA), including responsible lending principles, contract disclosures, and borrower protections. This knowledge is crucial for compliance and promoting ethical lending practices in consumer credit interactions.

Course Overview

About this online course

Our Credit Contracts and Consumer Finance Act course equips participants with the essential knowledge and tools to fully understand the legislation governing consumer credit contracts. It covers key requirements for responsible lending practices and the strict provisions regarding creditor disclosures at the outset and throughout the life of a consumer credit contract. Through interactive scenarios and practical insights, this course ensures your staff are not only informed but also fully compliant with their legal obligations, fostering a transparent and ethical approach to consumer finance.

  • Rigorous end-of-module testing to ensure thorough understanding of the law
  • Legally up-to-date content to save you time and resources
  • Multiple course formats to suit diverse learning needs
  • Engaging and interactive animated modules for an optimal user experience
  • Comprehensive coverage of the Credit Contracts and Consumer Finance Act

Ideal for workplaces that are

If you’re a manager looking to train a group within your organisation, external suppliers or all staff, please fill in our enquiry form and let us know the size of your organisation. Our compliance experts will assist you.

Key takeaways for participants

  • Understand the Credit Contracts and Consumer Finance Act (CCFA): Recognise what the legislation entails and when it applies to various consumer credit scenarios.
  • Know responsible lending principles: Grasp the importance of responsible lending practices and how to conduct them effectively.
  • Comprehend disclosure standards: Understand the required disclosure standards and their significance throughout the life of a consumer credit contract.
  • Navigate ending and enforcing credit contracts: Be informed about the processes for ending and enforcing credit contracts in compliance with the law.
  • Recognise consequences of breach: Understand the potential consequences of non-compliance and breaches of the legislation, fostering an ethical approach to consumer finance.

Legislation covered

Credit Contracts and Consumer Finance Act 2003 (CCCFA)

Key modules

  • The law
  • Criminal penalties for breach
  • What does the CCCFA cover?
  • When does the CCCFA apply?
  • Responsible lending principles
  • Responsible lending conduct
  • Advertising to provide credit or finance
  • Disclosure statements
  • Substantial hardship
  • Buy-back transactions
  • Guarantees and guarantors
  • Oppressive contracts
  • More about the CCCFA
  • Consumer leases

Learning outcomes

By the end of this course, participants will be able to:

  • understand the CCFA, what it is and when it applies;
  • know what is meant by responsible lending principles and conduct;
  • understand disclosure standards and their requirements;
  • be informed about ending and enforcing credit contracts; and
  • understand the consequences of a breach.

Duration and Format

Structured Learning

Ideal for first-time learners or those with little prior knowledge, covering the entire topic in 30-40 minutes. 

Accelerated Learning

Allows learners who understand the topic to proceed quickly through the course in 20-30 minutes.

MicroLearns

Short modules for time-poor learners, with each module lasting 5-10 minutes.

ShortBurst

Quick summaries of specific compliance areas, available in office-based and field-based formats, each lasting 5 minutes.

Delivery and Setup

SCORM

Our client services team can deliver our courses via SCORM file if you have a Learning Management System (LMS).

Compliance Platform

Alternatively, you can use our Compliance Platform to house any training material, track policy acceptance, administer surveys, and audits—all in one place. We can get you up and running within a few weeks. 

Related courses

Increase your compliance by bundling our related courses. This ensures you cover multiple topics and legislations for a holistic approach.

On the Safetrac

Why Choose Safetrac’s Compliance Courses 

Versatile Course Formats

Options include comprehensive compliance courses and short, bite-sized modules to meet diverse training needs. 

Engaging and Customisable Content

Our courses feature a variety of engaging and animated content, from videos to interactive modules, all of which can be customised based on your branding or designed with specific scenarios tailored to your business. 

Legally Up-to-Date

All content is regularly updated to reflect the latest legislation, ensuring your training remains compliant. 

Flexible Delivery Options

Available via SCORM or our Compliance Platform, with regular updates provided whenever legal changes occur. 

Exceptional Customer Service

Our local Client Services team ensures a smooth setup within a few weeks and offers ongoing support for all your learning and training needs.

Trusted by Leading Brands

Renowned companies like Uber, Chubb, and David Jones rely on our compliance training solutions.

Get started

Is your organisation on the Safetrac?

Connect with our team today to explore how our courses can enhance your corporate training program or schedule a training needs analysis to tailor a solution for your compliance needs.

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