Debt Collection
FSR – Customer Service Representatives
FSR – Advisers
FSR – Vulnerable Customers
National Consumer Credit Protection
Privacy Credit Reporting Code
Regulatory Guide 78 – Breach Reporting by AFS Licensees and Credit Licensees
Regulatory Guide 234 – Advertising Financial Products and Services (including credit): Good Practice Guidance
Regulatory Guide 271 – Complaint Handling and Dispute Resolution
Is Your Organisation Complying With The NCCP?
If you’re in the business of lending money for personal use, then you have a range of obligations under the National Consumer Credit Protection Act. The NCCP is a nationally consistent legislation that is designed to protect consumers and ensure the finance and credit industries operate in an ethical manner, according to professional standards. Its […]