“ [Safetrac] took our policies, procedures, images and video footage and constructed a module which matches our brand, relates directly to our staff and their work and was able to run on our existing LMS. The results are great; the module is exactly how we had envisioned it.”
At a glance
30-45 minutes online
Private Health Insurance Code of Conduct
All personnel who work for private health insurers who subscribe to the Code
Available in Australian content format
Structured LearningiDesigned for learners with little prior knowledge, this course type takes the learner through the course subject sequentially – one step at a time.
About this course
The Private Health Insurance Code of Conduct is a voluntary industry Code, developed to enhance the relationship between health funds and consumers.
The Code has been introduced to complement the existing regulations that organisations work under and enhances the relationship between consumers and health funds by adopting voluntary industry self-regulation.
On completing this course, learners should be able to:
- understand their commitments and have an improved level of knowledge regarding Private Health Insurance Code of Conduct
- Internal dispute resolution
- Policy documentation
- Detrimental changes
- Ancillary benefits
- Change to hospital contracting agreements
- Guidelines for pre-existing conditions
- Cooling off
This Safetrac course is built in conjunction with: