$165.00 inc GST

Privacy Training

Online Compliance Course

Course length:
5-45 minutes online

Privacy Act 1988 (Australia)
Privacy Act 2020 (New Zealand)

Available in Australian and New Zealand content format

Course audience:
All employees, contractors and volunteers

Course type:
Structured iDesigned for learners with little prior knowledge, this course type takes the learner through the course subject sequentially – one step at a time., Accelerated iThis course type is designed for learners with prior knowledge, giving learners more ability to self-direct how they engage with the full course content. Using scenarios with voice-overs, tests within the course, and a ‘Learn More’ option, learners can engage the course on any smartphone, tablet, or PC., MicroLearn iFor learners who may not have long periods of time for training, these courses are broken into shorter modules which can be completed when smaller windows of time become available for training. and ShortBurst iDesigned for learners seeking a quick summary of specific areas of compliance. This format offers industry-specific content for diverse sectors..

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About this course

Are you and your employees aware of how to protect personal information? Are you confident of what information can be collected, retained and passed on to others?

It is important for employees to understand how Privacy laws apply to the workplace and implement best practice when it comes to protecting your customer’s personal information.

Safetrac’s ‘Privacy’ training course provides you and your employees with the training to ensure that staff understand the correct Privacy laws and regulations associated with the collection of personal information from customers.

It also provides you and your employees with the training to understand your obligations under the Privacy Act.

Course preview

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Learning outcomes

On completing this course, learners should be able to:



  • understand the laws and regulations relating to the collection, use and disclosure of personal information;
  • understand requirements regarding the quality, security and storage of personal information;
  • requirements governing access to personal information records; and
  • understand how sensitive information, including health information, should be treated.



  • understand the Information Privacy Principles;
  • understand how to apply the principles within the workplace; and
  • know when to take action to protect people’s privacy.

Course contents

  • The law
  • Personal information
  • Data security
  • Access and correction
  • Data quality
  • Use and disclosure
  • Identifiers
  • Collection of information



  • The Privacy Officer
  • The Australian Privacy Principles (APPs)
  • Openness
  • Anonymity
  • Unsolicited information
  • Notification of collection
  • Direct marketing rule
  • Disclosing information overseas
  • Mandatory Data Breach Notification



  • Privacy complaints
  • Information privacy principles
  • Purpose of collection
  • Source of information
  • Manner of collection
  • Retention
  • Disclosing information overseas
  • Mandatory Data Breach Notification

This Safetrac course is built in conjunction with: