Gain a clear understanding of your obligations under New Zealand’s CoFI regime, including how it enhances conduct, accountability, and consumer protection in the delivery of financial services.
About this online course
Participants will gain a foundational understanding of the key features of the CoFI legislation, including the Fair Conduct Principle, licensing requirements, governance obligations, and the establishment of Fair Conduct Programmes (FCPs). The course explains how these components work together to support consumer trust and ensure ethical behaviour across the financial services sector.
By the end of this module, learners will be able to:
Credit Contracts and Consumer Finance Act 2003 (CCCFA)
Ideal for first-time learners or those with little prior knowledge, covering the entire topic in 30-40 minutes.
Allows learners who understand the topic to proceed quickly through the course in 20-30 minutes.
Short modules for time-poor learners, with each module lasting 5-10 minutes.
Quick summaries of specific compliance areas, available in office-based and field-based formats, each lasting 5 minutes.
Our client services team can deliver our courses via SCORM file if you have a Learning Management System (LMS) or SCORM-compliant software.
Alternatively, you can use our Compliance Platform to house any training material, track policy acceptance, administer surveys, and audits—all in one place. We can get you up and running within a few weeks.
Gain a clear understanding of your obligations under New Zealand’s CoFI regime, including how it enhances conduct, accountability, and consumer protection in the delivery of financial services.
This module provides an overview of New Zealand’s Conduct of Financial Institutions (CoFI) legislation. The CoFI regime, introduced through amendments to the Financial Markets Conduct Act 2013, is designed to improve the conduct, culture, and accountability of financial institutions. It aims to promote fairness, integrity, and transparency in the provision of financial services, and to strengthen protections for consumers.
Book a free training needs analysis with one of our Compliance Experts to help you build out the ideal compliance training program.
Increase your compliance by bundling our related courses. This ensures you cover multiple topics and legislations for a holistic approach.
Equip your team to identify and prevent money laundering and terrorism financing and understand the importance of maintaining regulatory compliance and safeguarding the organisation against financial crimes.
Equip your staff with essential knowledge of the legislation governing consumer credit contracts, focusing on responsible lending practices and creditor disclosure requirements to ensure full compliance and promote ethical consumer finance.
Options include comprehensive compliance courses and short, bite-sized modules to meet diverse training needs.
Our courses provide engaging, customisable content, from videos to interactive modules, tailored to your business.
All content is regularly updated to reflect the latest legislation, ensuring your training remains compliant.
Available via SCORM or our Compliance Platform, with regular updates provided whenever legal changes occur.
Our local Client Services team ensures a smooth setup within a few weeks and offers ongoing support for all your learning and training needs.
Renowned companies like Uber, Chubb, and David Jones rely on our compliance training solutions.
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