$165.00 inc GST
Online Compliance Course
Course preview
At a glance
Course length:
30 minutes online
Regulation/Law:
General Insurance Code of Practice
Course audience:
Members of the National Insurance Brokers Association
Region:
Available in Australian content format
Course type:
Structured iDesigned for learners with little prior knowledge, this course type takes the learner through the course subject sequentially – one step at a time.
Delivery:
Deploy our courses online via Safetrac’s Compliance LMS or opt for SCORM delivery on your company’s LMS.
About this course
The Insurance Brokers Code of Practice sets standards of good industry practice for insurance brokers that have agreed to follow its standards when dealing with current and prospective individual and small business clients.
Learning outcomes
On completing this course, learners should:
- understand the Code commitments
- become familiar with your obligations when providing insurance broking services
- know the complaints handling process
Course contents
- What is the Code?
- Who the code applies to
- What sorts of behaviour does the Code regulate?
- When does the Code not apply?
- Types of behaviour the Code regulates
- Obligations under the Code
- Performing services
- Disclosing what we earn
- Remuneration disclosure
- Making claims
- Employees, Agents, and Representatives
- Vulnerable Clients
- Making a Complaint
- Enforcing the Code
Enquire about this online course
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