$165.00 inc GST
Course preview
At a glance
Course length:
30-45 minutes online
Regulation/Law:
Corporations Act 2001
Course audience:
Personnel who work in financial institutions
Region:
Available in Australia
Course type:
Structured iDesigned for learners with little prior knowledge, this course type takes the learner through the course subject sequentially – one step at a time. and Accelerated iThis course type is designed for learners with prior knowledge, giving learners more ability to self-direct how they engage with the full course content. Using scenarios with voice-overs, tests within the course, and a ‘Learn More’ option, learners can engage the course on any smartphone, tablet, or PC.
About this course
The financial services industry has undergone major reform in recent years.
Financial services laws under the Corporations Act 2001 impose a broad licencing and regulatory system that covers anyone who provides financial services in relations to financial products.
Learning outcomes
On completing this course, learners should be able to:
- help deliver quality service as an employee, contractor or agent;
- understand why conduct in providing financial services on the company’s behalf must comply with financial service laws and internal requirements; and
- assist in increasing client satisfaction with the services provided and lessen the risk of non-compliance.
Course contents
- Financial Services Representatives
- Financial Services Authorisations
- Financial products
- Financial services
- Financial product advice
- Purely factual information
- Situations that are not financial product advice
- Dealing in a financial product
- Disclosure to clients
- Cooling-off right
- Complaints handling and dispute resolution
- Misconduct in providing financial services
This Safetrac course has been built by qualified experienced lawyers.
