Compliance training for the
Insurance Industry

If you are an organisation that provides insurance, it is your responsibility to adhere to a code of practice and implement compliance training, both to protect your brand and your staff.

The Insurance Council of Australia Limited has developed the General Insurance Code of Practice as a voluntary code of practice for use by all insurers. It is a self-regulatory code that aims to provide higher standards of customer service by making policy documents easier to understand, improving the claims process and making sure that complaints handling procedures are adequate.

Protect your brand and your organisation’s health through online compliance training with Safetrac. Our courses help ensure that your business remains compliant and risk free with engaging online training courses, customised to your brand. Not just your logo and colours, we tailor your training content to the insurance industry and the tone/language to your business.

We make sure your staff are trained in the right laws, legislation and regulations – our courses are built with one of Australia’s largest legal firms MinterEllison.

Built on adult learning principals, along with relatable scenarios and information that is specific to the insurance industry, our award-winning compliance training maximises staff knowledge retention and therefore minimises conduct risk. Don’t just deliver training – educate staff, protect your business and your brand with Safetrac.

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Why businesses trust Safetrac

20+ Years’ Experience

20+ Years’ Experience

Formed in 1999, Safetrac has been providing engaging compliance training to businesses for over 20 years

425+ Companies

425+ Companies

Over 425 clients across 23 industries trust Safetrac’s courses and/or platform

165,000+ Active Users

165,000+ Active Users

165,000+ active users currently educated in Safetrac’s engaging courseware

Best Compliance Program Winners

Best Compliance Program Winners

We have won LearnX Asia Pacific’s “Best Compliance Training Program” platinum-level award for the last 10 years in a row

150+ Courses

150+ Courses

Safetrac’s off-the-shelf courses include 70+ Compliance Courses and 80+ Career Skills Courses

ISO Accredited

ISO Accredited

Safetrac is ISO 9001-2015 (Quality Management) Accredited and ISO/IEC 27001 (Information Security Management) Accredited

Built with Subject Matter Experts

Built with Subject Matter Experts

We provide off the shelf content that is underpinned by legal subject matter experts. Our course content blends the need for legal accuracy, while being interactive and engaging

Trusted

Trusted

No Safetrac client rolling out our compliance training annually has been found by a regulator to have an inadequate compliance training program in place. This is reflected in our 97% Client Retention and 96% Customer Service Rating.