Reece Group: Transforming Compliance Training

About Reece Group

Reece Group is Australia’s leading plumbing and bathroom supplies provider, operating over 600 locations across Australia and New Zealand.

With more than 5,000 employees, Reece is committed to improving customer lives and fostering a resilient organisational culture.
Key facts
Founded: 1920
Employees: 5,000+
Headquarters: Cremorne, Victoria

At a glance

Challenges:

  • Need for comprehensive compliance training across a diverse workforce.
  • Lack of mandatory training in the staff development plan.
  • Increased regulatory scrutiny and uniform training across multiple locations.

Solutions:

  • Partnered with Safetrac to implement a strategic compliance training initiative.
  • Developed customised training content tailored to Reece’s culture and workforce needs.
  • Integrated compliance training into the onboarding process for new employees.

The challenge

Reece recognised the need to equip its diverse workforce—including office, retail, and warehouse personnel—with comprehensive compliance training.

The lack of mandatory training in their development plan, coupled with increased regulatory scrutiny, made uniform training across multiple locations a challenge. They needed a solution that was relevant and accessible to all employees.

The solution

Reece partnered with Safetrac to integrate compliance training into their staff development plan. This strategic shift moved away from self-service online learning to a comprehensive, mandated training initiative.

Customised training:

Collaborating closely with Safetrac, Reece developed a tailored training program that resonated with their unique culture and diverse audience.

Phased rollout:

The training began in April, with no pilot phase due to the strong relationship with Safetrac and thorough discussions throughout the training development.

99% completion rate

At the time of reporting, 99% of Australian staff completed initial modules, with a strong engagement rate in subsequent waves.
99 %

Integration in onboarding

Compliance training is now part of the onboarding process, ensuring that new employees understand governance frameworks from day one.

Positive feedback

Employees reported observable changes in behaviour and increased engagement with compliance matters.

Why they chose Safetrac

Customised Training Solutions:

Safetrac offered tailored training programs that met Reece’s specific compliance needs and aligned with their organisational culture.

Engaging Content: 

The interactive nature of Safetrac’s courses ensured high employee engagement and a positive learning experience.

Expertise in Compliance:

Safetrac’s deep understanding of regulatory requirements provided Reece with confidence that their training would meet all legal standards.

User-Friendly Platform: 

The intuitive Learning Management System (LMS) made it easy for Reece employees to access and complete training.

Comprehensive Support:

Safetrac provided ongoing support and updates to training content, ensuring that Reece remained compliant with changing legislation.

Proven Track Record:

Safetrac's history of successful partnerships with similar organisations gave Reece confidence in their ability to deliver effective training.

Partnering for the future

The successful rollout of Safetrac's courses has positioned Reece to explore further training opportunities confidently. Their partnership has fostered a workplace culture that prioritises respectful behaviour and legal compliance, ultimately enhancing overall employee engagement.

Discover More

Interested in how Safetrac can transform your compliance training? Contact us to learn more about our solutions.
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