Go Insurance is an Australian-owned bespoke travel insurance provider operating across Australia and New Zealand. Its products span cruise and adventure travel, medical, higher-value and war disruption cover, requiring its team to operate confidently within a highly regulated financial services environment.
Key points:
Estimated reduction in compliance learning administration each year.
Time saved through automated enrolments, tracking and a more streamlined learning model.
Estimated reduction in the time needed to prepare training audit responses once the program is fully embedded.
The refreshed compliance learning program was fully deployed within four weeks.
Other providers would have needed multiple systems or extra content development to cover the gaps, whereas Safetrac offered a single, practical solution.
Safetrac provided reliable compliance training content without Go Insurance needing to source or build material themselves.
This significantly reduced the manual admin work that had previously gone into assigning learning and chasing completions.
Leaders gained clear, real-time insight into their teams’ learning history, upcoming requirements and completion status.
A mix of structured modules, short-burst refreshers and assessment-led pathways meant training could suit both newcomers and experienced staff, rather than a one-size-fits-all approach.
Safetrac worked with Go to redesign their setup to match the business’s new size and complexity, rather than offering a standard package built for a smaller organisation.
Like Go Insurance, your organisation can reduce manual administration, improve leader visibility and create a more flexible approach to compliance learning. Download the full case study to see how Go Insurance reshaped its training model, spread learning across the year and introduced more role-relevant pathways with Safetrac.
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