How BAT South scales audit-ready compliance training with Safetrac

About BAT South Pty Ltd (British American Tobacco)

How BAT South achieves scalable, audit-ready compliance training for employees and high-risk third parties with Safetrac.

BAT South Pty Ltd operates across Australia and the wider region in a highly regulated environment where strong compliance controls are essential. Its evolving Anti-Financial Crime framework supports consistent training for employees and high-risk third-party suppliers, helping protect the organisation, meet audit requirements and reinforce legal and ethical obligations.

Key facts
Multi-national organisation with 400+ ANZ employees and 40 000+ global
Operating across Asia-Pacific, Middle East, Australia, and New Zealand
Highly regulated environment with strict compliance and audit obligations

The Challenge

BAT South relied on face-to-face and virtual training sessions. While effective on a small scale, these approaches quickly became difficult to manage as compliance obligations expanded.

Key points:

  • Inconsistent delivery and messaging
  • Difficulty maintaining attendance records
  • Challenges demonstrating completion for audit purposes
  • Resource-intensive engagement with high-risk suppliers

The Solution

Following significant changes to BAT South’s global Anti-Bribery and Corruption framework, BAT worked with Safetrac to develop a compliance training program that:

Global systems consistency

Deliver a platform with seamless integration with existing learning ecosystems.

Auditable completion evidence

Provide clear, auditable evidence of training completion and compliance.

Employee and supplier training

Support consistent compliance training requirements for both employees and suppliers.

Reduce training administration

Reduce the administrative burden and time involved in managing manual training processes.

Outcomes

Take up and completion of training, year-on-year

Ability to certify and evidence 100% completion of mandatory compliance training with Safetrac.

100 %

Total time saved

Safetrac helped BAT South save over 350 hours each year across training delivery, attendee management and reporting, and content development and maintenance.

350 hours saved

Easily scalable compliance program

Safetrac scaled alongside BAT South, expanding from Anti-Bribery and Corruption training into Modern Slavery, Competition Law, and role-specific compliance programs.

4 areas of compliance

Why they chose Safetrac

Built to scale

As BAT South’s compliance requirements expanded, Safetrac has grown with them, supporting additional areas such as Modern Slavery, Competition Law and role-specific training.

Seamless integration

Safetrac-developed training could integrate with BAT South’s existing learning platform, creating a smoother learner experience while maintaining the reporting and governance controls required by the organisation.

Audit-ready reporting

Safetrac provided the reporting and tracking capabilities BAT South needed to monitor completion, automate reminders, escalate overdue training and maintain evidence for audits.

Looking ahead

As compliance obligations continue to evolve, BAT South and Safetrac continue to work together to develop new learning programs, support greater role-based training requirements, and strengthen compliance outcomes across employees and third-party suppliers.

For BAT South, the partnership extends beyond training delivery. It provides the confidence that compliance obligations can be managed consistently, efficiently, and at scale.

BAT

Build audit-ready compliance at scale

Like BAT South, your organisation can reduce administration, strengthen audit readiness and manage compliance at scale with the right platform and support. Download the full case study to see how BAT South streamlined compliance training and achieved measurable results.

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