“Great communication & proactive support. Great system easy to use & report from.”
At a glance
15-45 minutes online
Spam Act 2003
All personnel who send electronic marketing communications
Available in Australian content format
Structured LearningiDesigned for learners with little prior knowledge, this course type takes the learner through the course subject sequentially – one step at a time., Accelerated LearningiCreated for learners with prior knowledge, this course type allows learners to control how they engage with the full course content. It delivers scenario-based learning with questions embedded in the teachings and a ‘Learn More’ option, giving learners the option of how they consume/engage the information., and Accelerated Multi-Device LearningiThis course type is designed for learners with prior knowledge, giving learners more ability to self-direct how they engage with the full course content. Using scenarios with voice-overs, tests within the course, and a ‘Learn More’ option, learners can engage the course on any smartphone, tablet, or PC.
About this course
In 2003, Australia introduced legislation in response to concerns about the impact of spam on the effectiveness of electronic communication and the costs imposed on end-users.
The Spam Act 2003 prohibits the sending of spam, which is identified as a commercial electronic message sent without the consent of the addressee via email, short message service (SMS), multimedia message service (MMS) or instant messaging.
On completing this course, learners should be able to:
- understand why the Spam Act was introduced;
- outline the key requirements imposed by the Spam Act; and
- discuss how you can ensure that your business practices comply with those requirements.
- What is spam?
- Spam Act, Privacy Act and ACMA
- Electronic messages
- Electronic newsletters
- Industry codes and standards
- Financial penalties for breach
- The golden rules
- The ACMA
- Powers to enforce the Spam Act
- Stance on spam
- Codes, standards and policies
- Compliance manager
This Safetrac course is built in conjunction with: