Changing mindsets towards compliance training is difficult, however not impossible.
It starts with the acceptance that it’s not a tick-the-box task or a chore, it is much more than that, and if applied positively and thoughtfully, could add immense value to your workplace.
Compliance is a legal obligation that not only assists in keeping your organisation in superior health, it also allows you to be on top of changes in the law, knowledgeable of the conduct of staff, and non-complacent.
Australian businesses that are truly compliant, also become risk intelligent (to use a phrase from Jonathan Copulsky, Deloitte). Mitigating risks is a crucial component of the longevity of a business, and an area that is simultaneous with effective compliance practise.
We’ll tell you (from our 20+ years of experience) of why compliance training is the friend your organisation needs.
It reveals knowledge gaps.
Online compliance training especially (with access to analytics and data) allows you to understand and track any potential knowledge gaps in your training.
That is, revealing what areas staff are not understanding (and therefore, cannot practice) and what areas of the law are not translating effectively.
Furthermore, testing at the end of a course allows learners to retain knowledge and quickly ascertain areas of content that require more in-depth courses.
This allows you to create dynamic content that evolves with changing legislation, and different learning behaviors. Learn more about our Shortburst courses.
Legal Consequences.
Perhaps one of the most important reasons to remain compliant in business.
As seen recently with the rise of Fair Work breaches across the Hospitality and Retail industries, not being aware of legislation and how it can affect your business is a risk that must be mitigated in order to avoid hefty fines and penalties.
Depending on the level of breach, fines can quickly rack up into the millions.
For example, breaching the Competition and Consumer Act 2010 (which prohibits anti-competitive conduct) has a maximum fine for corporations of $10 million ($500,000 for individuals) – an expensive and easily avoidable penalty.
In another example, if you fail to uphold your duties to the Work Health and Safety Act 2011, thus endangering the lives of your staff, your company could face fines of up to $3 million, with jail time of up to five years for individuals.
Brand Protection.
The reputation of your brand and culture is imperative to your organisations longevity.
In this online age, it does not take long for your reputation to be tarnished on a public platform.
In 2019 alone, the Edelman Trust Barometer found that the amount of people who share news with others online has increased from 26% to 40%.
Organisations have a responsibility of compliance not only towards the law, but to their customers.
Furthermore, it was found by Nielsen that 68% of people believe recommendations from other consumers.
Any breach or act of non-compliance in your organisation will be found out and scrutinised.
Compliance essentially is brand protection.
Stay dynamic and up to date with the law.
Another important factor in altering the mindset of compliance is the necessity for your online compliance training to be up to date with ever evolving and changing legislation.
Implementing online compliance training in your organisation is relatively easy – you’ve worked with a compliance partner who understands your needs, the content is engaging and relevant and it’s successfully rolled out to your staff.
This is excellent, but then the law changes.
Outdated training can have serious consequences, and therefore compliance training requires in-depth legal knowledge and a dynamic mindset that can keep up to date with these changes.
Essentially, compliance is a living thing and best reviewed and updated regularly to ensure that your business is not only compliant today but remains so tomorrow.
When legislation related to compliance is updated, it’s likely that the training you have just rolled out is now out of date.
Safetrac’s online compliance training courses are routinely checked by legal subject matter experts who keep up to date with changing legislation, so you don’t have to.
Find out more about our compliance courses here.
If you want to preview any courses or would like a demonstration of the Safetrac Platform, please get in touch with one of our team members today.
