Spam Act Course


In 2003, Australia introduced legislation in response to concerns about the impact of spam on the effectiveness of electronic communication and the costs imposed on end-users. The Spam Act 2003 prohibits the sending of spam, which is identified as a commercial electronic message sent without the consent of the addressee via email, short message service (SMS), multimedia message service (MMS) or instant messaging.

Safetrac’s ‘Spam Act’ course provides practical information to businesses that need and wish to send their customers and suppliers electronic messages. It explains the main requirements of the Spam Act 2003 and outlines the business practices that comply with the legislation.

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Learning outcomes

On completing this course, learners should be able to:

  • understand why the Spam Act was introduced;
  • outline the key requirements imposed by the Spam Act;
  • discuss how you can ensure that your business practices comply with those requirements.

Course contents

  • What is spam?
  • Spam Act, Privacy Act and ACMA
  • Electronic messages
  • Electronic newsletters
  • Industry codes and standards
  • Financial penalties for breach
  • The golden rules
  • Consent
  • Identify
  • Unsubscribe
  • The ACMA
  • Powers to enforce the Spam Act
  • Stance on spam
  • Codes, standards and policies
  • Compliance manager
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This Safetrac course is built in conjunction with:

Course preview

A few presentation slides used during the course.

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