Consumer Protection and Unfair Business Conduct Course


While consumer laws differ between jurisdictions, the principles remain similar. As a business owner or employee it is important that you understand your obligations, as well as the rights of consumers.

Safetrac’s ‘Consumer Protection and Unfair Business Conduct – Global’ course provides the training to understanding your rights and responsibilities and the implications for your business.


Available in ShortBurstTM

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Learning outcomes

On completing this course, learners should be able to:

  • understand obligations for employers and employees;
  • identify misleading, deceptive or unconscionable conduct and the penalties that can be incurred;
  • identify unfair business practices;
  • understand anti-competitive conduct, arrangements and cartel conduct;
  • provide procedures and guidelines to assist organisations in complying with their obligations.

Course contents

  • Misleading or deceptive conduct
  • Country of origin representations
  • Unconscionable conduct
  • Unfair contract terms
  • Consumer guarantees
  • Consumer rights and remedies
  • Defective products
  • Products and services safety and information
Enquire About this Course

Available in ShortBurstTM

This Safetrac course is built in conjunction with:

Course preview

A few presentation slides used during the course.

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